Privacy Policy

Last updated: 2/2/2026

1. Data We Collect

We collect the following data:

• Contact data: Email, name, Telegram username (for bot channel)
• Payment data: Processed by Stripe (we do not store card information)
• Configuration data: Server preferences, channels, bot configuration
• Technical data: Server logs, usage metrics (anonymous)

2. How We Use Your Data

• Process and manage your order
• Configure and maintain your server
• Provide technical support
• Send service-related communications
• Improve our services

3. Data Storage

Data is stored on servers located in the EU region (by default). We use Neon (PostgreSQL) for the database and standard security measures.

4. Sharing Data

We do not share your personal data with third parties except:

• Stripe: To process payments
• Brevo: To send transactional emails
• When required by law

5. Security

We implement technical and organizational security measures to protect your data: encryption, restricted access, regular backups, and security audits.

6. Your Rights

You have the right to:

• Access your personal data
• Rectify incorrect data
• Request deletion of your data
• Object to processing
• Data portability

7. Data Retention

We retain your data while you use the service and during the period necessary to comply with legal obligations. Order data is retained for 7 years for tax obligations.

8. Contact

To exercise your rights or ask questions about privacy, contact us via email.